Cancellation and Refund Policy
1. Introduction
Welcome to PassbookApp(a Product by ProficonLabs Pvt. LTD). This Cancellation and Refund Policy outlines the terms and conditions for the cancellation of transactions and the process for refunds, if applicable. By using our platform, you agree to the terms outlined below.
2. Transaction Cancellation
2.1 Non-Cancellable Transactions
Once a transaction for subscribing to our services or making a payment is completed, it cannot be canceled. Our services and transactions are recorded immediately, and the associated benefits are allocated to your account. Hence, cancellations are not permissible.
2.2 Terminating Services
While direct cancellations of transactions are not possible, you can choose to terminate your subscription or stop using our services. No refunds will be provided for terminated services, and access will continue until the end of the current billing cycle.
3. Refunds
3.1 Non-Refundable Purchases
Purchases of our services and subscriptions are final and non-refundable. Once a purchase is made, it cannot be refunded.
3.2 Error in Transaction
In the event of an error in the transaction or an issue on our part, please contact our customer support team at support@Passbookapp.in within 2 hours of the transaction. We will investigate the matter and provide a resolution on a case-by-case basis. If a refund is deemed necessary, it will be processed within 2 business days.
4. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact our customer support team at:
- Email: support@Passbookapp.in
- Phone: +91 9398739841
5. Amendments
We reserve the right to amend this Cancellation and Refund Policy at any time. Any changes will be updated on this page, and your continued use of the platform constitutes acceptance of the new terms.